Last Updated: October 9, 2026

Columbia Landcare, LLC, a HeartLand company (“Columbia Landcare,” “we,” “our,” or “us”), respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, submit a form, call us, apply for employment, or otherwise interact with us.

Information We Collect

Information You Provide

When you contact us, request a proposal or estimate, submit a form, apply for employment, or otherwise communicate with us, we may collect:

  • Name
  • Email address
  • Telephone number
  • Mailing, billing, or service address
  • Company or organization name
  • Property and project information
  • Service interests
  • Communications and inquiry details
  • Employment history, résumé, and application information
  • Information contained in messages, attachments, or other materials you provide
  • Any other information you voluntarily provide

Please do not submit sensitive personal information through a general contact form unless we specifically request it for a legitimate business or legal purpose.

Call and Communication Information

When you communicate with us by telephone, email, text message, or another channel, we may collect:

  • Telephone number and caller identification information
  • Date, time, and duration of the communication
  • Referral or marketing source
  • Communications and correspondence
  • Call-routing or response information

We may use call-tracking technology during future advertising or marketing campaigns to help determine how callers found us and to measure campaign performance.

If call recording or transcription is enabled in the future, we will provide any notice or obtain any consent required by applicable law before recording or transcription occurs.

Information Collected Automatically

When you visit our website, we and the providers that support our website may automatically collect certain information.

This information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages viewed
  • Links clicked
  • Referring and exit pages
  • Date and time of visits
  • Time spent on the website
  • Approximate geographic location derived from IP address
  • Website interactions and conversion events
  • Cookie and device identifiers
  • Analytics identifiers
  • Campaign and referral information
  • Information about how you arrived at our website
  • Information used to detect fraud, spam, security threats, or misuse

Some automatically collected information may be considered personal information under applicable privacy laws.

Information From Other Sources

We may receive business contact, company, professional, or marketing information from:

  • HeartLand and its affiliated companies
  • Analytics and advertising platforms
  • Business-intelligence and data-enrichment providers
  • Social media and professional networking platforms
  • Call-tracking and communication providers
  • Recruiting and employment platforms
  • Publicly available sources
  • Business partners and service providers

Information received from other sources may be combined with information collected directly from you or through our website.

How We Collect Information

We collect information:

  • Directly from you when you submit a form, request services, communicate with us, or apply for employment
  • Automatically through cookies, pixels, tags, scripts, browser storage, and similar technologies
  • Through analytics, advertising, communication, and marketing platforms
  • From HeartLand-affiliated companies
  • From service providers, business partners, and publicly available sources

How We Use Information

We may use personal information to:

  • Respond to inquiries and proposal requests
  • Schedule consultations, site visits, and estimates
  • Provide and manage landscaping and related services
  • Communicate with customers, prospects, and business contacts
  • Process employment inquiries and applications
  • Operate, maintain, secure, and improve our website
  • Understand how visitors use our website
  • Measure website and marketing performance
  • Attribute inquiries to campaigns or referral sources
  • Improve customer service, quality assurance, and training
  • Prevent fraud, spam, misuse, and security threats
  • Maintain business and legal records
  • Protect our rights and the rights of others
  • Comply with legal and regulatory obligations
  • Support audits, insurance matters, legal proceedings, and corporate transactions

We may also use information for another purpose disclosed when it is collected or with your consent.

Cookies and Similar Technologies

Our website may use cookies, pixels, tags, scripts, browser storage, and similar technologies for website operation, security, analytics, measurement, and related business purposes.

Cookies may be used to remember preferences, support website functionality, understand website activity, measure performance, or help determine how visitors reached the website.

You may control or delete cookies through your browser settings and through privacy controls made available by applicable technology providers.

Where applicable law requires additional consent or opt-out mechanisms, we will provide or honor those mechanisms as required.

If we introduce additional nonessential advertising, analytics, or similar technologies in the future, we will evaluate whether additional notice, consent, or opt-out controls are required by applicable law.

Technologies We Currently Use

Google Analytics

We use Google Analytics to understand website traffic, visitor activity, and website performance.

Google Analytics may process information such as IP address, browser and device information, pages viewed, website interactions, referral source, approximate geographic location, analytics identifiers, and session information.

Depending on our Google Analytics configuration, Google may also provide aggregated or modeled information about website audiences and interests.

Google Tag Manager

We use Google Tag Manager to help manage website analytics, measurement, and related technologies.

Technologies deployed through Google Tag Manager may collect information according to their own configuration and privacy practices.

Google reCAPTCHA

We use Google reCAPTCHA to help protect website forms from spam, fraud, automated submissions, and other abuse.

reCAPTCHA may process device, browser, IP address, interaction, and related security information according to Google’s terms and privacy practices.

Technologies We May Use in the Future

We may enable additional analytics, advertising, call-tracking, social-media, or business-intelligence technologies in the future.

Listing a provider below does not mean that its technology is currently active on the website.

If one of these technologies is enabled, we will evaluate the applicable notice, consent, disclosure, and opt-out requirements and update our practices when appropriate.

Google Ads

We may use Google Ads in the future to measure advertising performance and determine whether an advertisement contributed to an inquiry or other website action.

Depending on the features enabled, Google Ads may process advertising click identifiers, website activity, conversion events, device information, browser information, and other marketing-attribution data.

ZoomInfo

We may use ZoomInfo or a similar business-intelligence provider for business-to-business visitor identification, account-level analytics, contact and company data enrichment, audience development, and sales or marketing operations.

Depending on the services enabled, these providers may process IP addresses, device and browser information, pages visited, timestamps, website interactions, company information, and business contact information.

CallRail

We may use CallRail or a similar provider for telephone-number replacement, call routing, lead attribution, call analytics, and measurement of marketing performance.

Call-tracking information may include caller telephone number, caller identification information, call source, date and time, duration, pages viewed before a call, device and browser information, routing information, and marketing-attribution information.

If recording or transcription features are enabled, any legally required notice or consent will be provided where applicable.

Meta Technologies

We may use the Meta Pixel, Conversions API, or similar Meta technologies to measure advertising performance, understand website actions, create advertising audiences, and deliver or evaluate advertisements on Facebook, Instagram, and other Meta services.

Depending on the features enabled, Meta may receive information such as IP address, browser and device information, page visits, website interactions, conversion events, advertising identifiers, and hashed contact information used for matching.

LinkedIn Technologies

We may use the LinkedIn Insight Tag, Website Actions, enhanced matching, or similar LinkedIn technologies to measure advertising conversions, understand professional audience characteristics, create advertising audiences, and evaluate LinkedIn campaigns.

Depending on the features enabled, LinkedIn may receive information such as page URL, referring URL, IP address, browser and device characteristics, timestamps, website interactions, conversion events, and hashed contact information used for matching.

Other Technologies

We may add, remove, or replace analytics, advertising, communication, call-tracking, or business-intelligence providers as our operations and marketing activities change.

We will review this Privacy Policy when a change materially affects how we collect, use, or disclose personal information.

Website Forms

Information submitted through our website forms is transmitted to us and may be processed by website hosting, form, workflow, email, security, analytics, and related service providers that support our operations.

Our forms may request information such as your name, company, email address, telephone number, property address, city, state, ZIP code, property information, service interests, and details about your request.

We may use the information you provide to respond to your inquiry, prepare a proposal or estimate, manage our business relationship with you, and provide information related to services you requested or expressed interest in.

We do not routinely send promotional text messages. If we introduce marketing text messaging in the future, we will obtain any consent required by applicable law before sending promotional or automated marketing texts.

Employment and Recruiting

If you choose to apply for employment, an internship, or another opportunity with Columbia Landcare, you may be directed to a third-party employment platform operated by ADP.

Information you submit through ADP is subject to ADP’s privacy practices in addition to any employment-related privacy obligations that apply to Columbia Landcare.

Biometric Information

This website is not designed to collect biometric identifiers or biometric information such as fingerprints, voiceprints, retina or iris scans, or scans of hand or face geometry for identification purposes.

If Columbia Landcare were to adopt technology in the future that collects biometric identifiers or biometric information, we would evaluate and implement any notices, consents, retention requirements, and other safeguards required by applicable law before using that technology.

How We Disclose Information

We may disclose personal information to:

  • HeartLand-affiliated companies that support our business operations
  • Website hosting, security, and technology providers
  • Form, workflow, email, and customer relationship management providers
  • Analytics and website-performance providers
  • Advertising and marketing providers
  • Business-intelligence and data-enrichment providers
  • Call-tracking and communication providers
  • Social media and professional networking platforms
  • Recruiting and employment-service providers
  • Professional advisers, insurers, auditors, and legal counsel
  • Government authorities or other parties when required by law
  • Parties involved in an actual or proposed merger, acquisition, financing, restructuring, reorganization, or sale of all or part of our business

Some providers process information on our behalf. Other providers may process information under their own terms and privacy practices.

We may also disclose information when reasonably necessary to protect our website, business, customers, employees, legal rights, or the rights and safety of others.

Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for money.

Some privacy laws define “sale,” “sharing,” or “targeted advertising” broadly enough to include certain disclosures of online identifiers, device information, or website activity to advertising, analytics, social-media, or business-intelligence providers, even when no money is exchanged.

If our use of advertising or similar technologies changes in a way that creates additional opt-out obligations, we will evaluate and implement appropriate controls where required by applicable law.

You may also contact us using the information below to submit an applicable privacy request.

Your Privacy Rights

Depending on your state of residence and subject to applicable law and exceptions, you may have certain rights concerning your personal information.

These rights may include the ability to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of personal information
  • Obtain a portable copy of certain personal information
  • Opt out of certain sales or sharing of personal information where applicable
  • Opt out of targeted advertising or certain profiling activities where applicable
  • Limit certain uses or disclosures of sensitive personal information where applicable
  • Withdraw consent where applicable
  • Appeal certain privacy-request decisions where applicable
  • Exercise applicable privacy rights without unlawful discrimination

Privacy rights vary by jurisdiction and may be subject to legal limitations, exceptions, and verification requirements.

To submit a privacy request, contact us at info@columbialandcare.com or 573-443-5681.

We may request information reasonably necessary to verify your identity before completing a request.

Authorized Agents

Where applicable law permits the use of an authorized agent, you may designate another person or entity to submit a privacy request on your behalf.

We may request documentation confirming the agent’s authority and may contact you directly to verify the request, except where applicable law provides otherwise.

Browser-Based Privacy Signals

Some browsers and extensions provide privacy signals or controls intended to communicate a visitor’s privacy preferences.

Where applicable law requires recognition of a legally recognized browser-based opt-out signal and our website technology supports that signal, we will process it as required by applicable law.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Respond to inquiries
  • Provide requested services
  • Maintain customer and business records
  • Evaluate employment applications
  • Measure website and marketing performance
  • Meet legal, tax, accounting, insurance, and contractual obligations
  • Resolve disputes
  • Establish, exercise, or defend legal claims
  • Protect against fraud, misuse, and security threats

Retention periods vary depending on the type of information, why it was collected, our operational needs, and applicable legal requirements.

Service providers may retain information according to their own settings, agreements, and privacy policies.

We may retain information for a longer period when required by law, litigation hold, insurance requirements, or another legitimate legal need.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no website, transmission method, storage system, or security measure can be guaranteed to be completely secure.

Children’s Privacy

Our website and services are intended for businesses and adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through this website.

We do not knowingly sell or share personal information belonging to consumers under 16 for targeted or cross-context behavioral advertising in circumstances where applicable law requires affirmative authorization.

If we learn that a child has provided personal information to us, we will take reasonable steps to review and address the information.

External Websites

Our website may contain links to websites operated by other organizations.

Columbia Landcare does not control and is not responsible for the privacy practices, security, or content of external websites.

We encourage you to review the privacy policy of each external website you visit.

Processing in the United States

Columbia Landcare and many of our service providers operate in the United States.

Information may be processed and stored in the United States or other locations where our providers operate, subject to applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technologies, services, business operations, or legal obligations.

The revised policy will be posted on this page with a new “Last Updated” date.

If we make a material change, we may provide additional notice where required by law.

Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact:

Columbia Landcare, LLC
A HeartLand company
7105 W. Henderson Rd.
Columbia, MO 65202
Phone: 573-443-5681
Email: info@columbialandcare.com
Website: https://www.columbialandcare.com/